What is the payment schedule?

All products much be paid for in full upon pick-up or delivery.

Cabinet orders require a 25% deposit to hold install date, another 50% at the time of order, and the remaining 25% is due upon final installation. Payments can be made through credit card, debit, cheque or email money transfer.

Other custom orders such as special ordered products, pre-hung doors, stairs, and custom carpentry projects require a 50% deposit at the time of order and the remaining 50% is due upon pick-up/delivery.

Irrevocable assignments through a home mortgage can be arranged with your lawyer. Please contact us for more information.

What are the timelines involved?

We try to keep many of our products are in stock, such as our wood mouldings, shiplap, and select styles of interior doors and mdf trim. Custom ordered products timelines are determined on a product-to-product basis. We recommend contacting us prior to placing your order to check on availability.

For our custom cabinetry, we work as efficiently as possible, the initial design and quote can take as little as a couple days, up to 2 weeks to receive, depending on workloads. Our designers are great at contacting you to let you know when you should receive it. If you are in a hurry, please do not hesitate to mention that up front so we can make your project a priority.

The date of installation usually takes approximately 4-6 weeks once the final design is confirmed and signed off. If longer leads items such as dove tail drawers and some hardware, need to be ordered, this may extend the build time.

Timelines on stone and solid surface countertop installation are dictated by third party supplier and change depending on their supply and demand. Once the cabinets are installed, we arrange for the countertop supplier to measure-up the site and it typically takes 3 to 4 weeks from that point to see the final product.